Contact information

We would love to hear from you. Whether you have a question about sourcing, an existing order, or a special request, our team is here to assist you.

Email

For formal requests, refund claims, and detailed documentation.

At Desired Luxury, we make luxury accessible across Pakistan through our personalized sourcing service:

Browse or Request: Explore our collection online, or send us an image of your desired luxury item via WhatsApp.
We Source: We procure pre-loved luxury goods from trusted networks.
We Deliver: Your item is carefully inspected and delivered to your doorstep anywhere in Pakistan.

We operate to serve you across Pakistan. While we monitor WhatsApp throughout the day, our formal response hours are:

To help us assist you faster, please have the following ready:

For new requests: Product name, brand, and reference images (if available).
For existing orders: Your product image and the phone number used during purchase.
For refund/resale requests: Order details, reason for request, and current product photos.